Terms & Conditions

‘Terms of Use’ doesn’t sound terribly exciting, does it? But they are important.

They govern the use of our website www.gen-m.com (the “website”) and all associated platforms and social media. If you browse or use our website or social channels, you’re agreeing to comply with the terms and conditions of use (“terms”). We might modify or tweak these from time to time, so please check back regularly. If you disagree with any part of them, then please stop using the website immediately.

“We” or “us” or “our” means “We’ve Got This Limited, trading as GenM”, a company registered in England & Wales with company number 12109553 and whose registered office address is 18 Sandon Close, Esher, Surrey, KT10 8JE. “You” and “your” means and refers to the viewer of our website.

We use cookies to make your experience better. By using this website and agreeing to our terms, you also consent to our use of cookies. We’ve got plenty more information on this in our Privacy Policy, which you can find by clicking here.


To use some of the features on the website, or to keep you up-to-date with the latest GEN M goings-on, we may ask you to register your details with us. When you register, you’re confirming that you’re at least 16 years old and the information you provide about yourself is true, accurate, current and complete. If any of your information changes, please let us know as soon as possible by emailing [email protected]. We may also change the registration requirements every now and then.

You can of course opt out of our newsletters and emails by clicking on the ‘unsubscribe’ link on the email. Please refer to our Privacy Policy about how we use your data.


“Content” means any photographs, music, video, audio, image rights and text on this website, including any software, HTML and other code.

Our team carries out extensive research to produce the information on this website and we make every reasonable effort to check its accuracy. We can’t promise the content is entirely accurate or error-free.  

We also can’t guarantee the content of the server that makes it available are free of viruses or other harmful components. You should make sure you have reliable virus-checking software installed on your browsing device.

Opinions expressed are that of the authors and don’t represent the views of We’ve Got This Limited. You’re responsible for checking the accuracy of relevant facts and opinions given on the website before entering into any commitment or taking any other form of action or inaction based upon them.

Any content posted to the website by you is your own and doesn’t necessarily reflect the views or opinions of We’ve Got This Limited.

You’re responsible for any posts and content you submit to the website for as long as it’s available and published. You also give us royalty-free permission to use any information or content you submit for our own purposes.

We aim to review and moderate content uploaded to the website by yourself and other users, meaning it can take up to 72-hours to be displayed. We reserve the right at our discretion not to publish or to remove any content, including those we believe to be unlawful, harmful, discriminatory, detrimental to people, institutions, religion or to people’s privacy, harmful to minors, detrimental to trade marks, patents or copyrighted content, improper use of advertising or promoting.

This is a public website so please be respectful and mindful of confidential information relating to others when posting any content or personal views. We reserve the right to deny your access to the website if you breach these terms, and if unlawful activity has taken place we’ll report it to the relevant government authorities.

If you feel there’s inappropriate content on this website, please do let us know immediately by emailing [email protected].

Intellectual property rights

All copyright, trade marks (registered or not) and other intellectual property rights, content and information on this site, including the site’s design, layout and organisation, are owned or licensed by us. Unless otherwise stated, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form without our written consent. By submitting content on our website or other platforms, including your name/username, you grant us the right to use, reproduce, modify and publish it in other works. You also permit other users to access, display, view and store and reproduce such content for their own use.

Third party sites

We may recommend and include resources by parties other than We’ve Got This Ltd on our website through hyperlinks which direct you away from our website, including advertisements. We’re not responsible for the quality, suitability, functionality or legality, content and accuracy of any third party websites, nor any privacy policy, loss of damages, advertising, terms of use, products or materials and purchases made. If you purchase goods or services from a third party site, all contract terms are solely between you and the owner of that site. We’re not liable for any costs or damages to you or any third party arising directly or indirectly out of any third party website.

Our liability

Neither we or our directors, employees or other representatives will be liable for loss or damage arising out of or in connection with your use of this site or any information contained in it. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

You agree to indemnify and hold us and our directors, employees and agents harmless from any claim or demand made by any third party due to or arising from your use of the website.


We hope you never need to, but if you do want to raise a complaint against us, please email [email protected] with full details of your complaint along with your name and contact details. We promise we’ll do what we reasonably can to resolve your complaint as soon as possible.


All information contained on this site is intended for general purposes only. It’s not a substitute for professional medical advice or a medical examination. Always seek the advice of your consultant, GP, or other qualified health professionals before starting any new treatment. Medical information changes rapidly and while GEN M makes efforts to update the content on the site; some information may become updated before it is reflected on our website. Remember to always seek the opinion of a medical doctor.

At GEN M, we’re proud to share the best of the menopause in one place, however we are not affiliated with the brands and companies listed on our Resources section.